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Manage Account & FAQs

Manage Your Account

You can log in to the Customer Payments Hub to manage your billing, view your invoices, and update your personal details. This is 100% self-service and can be accessed at any time. You’ll see this Hub is hosted by our payments partner, ThriveCart.

Access Customer Payments Hub

Need Additional Help?

We can be contacted at any time at info@interiordecoratinginstitute.com

FAQs

Can I download the forms for my own use?

Yes, please do! Many of our forms are hosted on Google Sheets, so you’ll just need to select to make a copy, or select to download the form onto your own computer. You can then change the logo, and the colors, to make it more suitable for your own home staging brand.

How long do I have access to the Interior Decorating Institute?

Now you’re here, you have lifetime access with no additional charges! We try to update the course at least once a month. So be sure to enjoy the course as much as you can now, but don’t forget to come back in 6 months, 12 months, or even in a few years to see what’s new.

Why didn’t you reply to my email?

Now you’re here, you have lifetime access with no additional charges! We try to update the course at least once a

We will typically respond within 24 hours, so if you have been waiting longer than this we might be having trouble emailing you back (it happens more than we’d like!). This could be due to our message to you landing in your spam box, or not being delivered altogether.

How long should I take to complete the course?

Most people will spend anywhere from three weeks to 3 months before they complete the exam if they have purchased a course that includes the exam. There is no rush, and we don’t judge people who take longer than this. That’s why you picked an online course right? To do it at your own pace.

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Support

We provide support Monday – Friday, and aim to resolve all issues within 48 hours.

Please check FAQs in the Welcome Unit first as we may have already answered your question here.

You can also log in to the Customer Payments Hub to manage your billing, view your invoices, and update your personal details.

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